What this covers
This notice describes the privacy practices for outlane.lol, the website operated by Outlane, Inc. It covers every page on the site, any forms you submit, and any emails you exchange with us through addresses listed here. If you become a client, a separate data processing agreement will govern that relationship. This document is about your interaction with the website.
What we collect
Things you give us: Name, email address, phone number, company name, and project details when you fill out our contact form or write to us. Only what you choose to share.
Things we see automatically: Your IP address, browser type, operating system, pages you visit on our site, and how long you stay. This is standard for almost every website.
Payment info: If we work together, we collect billing details through a secure payment processor. We do not store credit card numbers on our own systems.
Why we need it
To talk to you. You reached out. We need your contact details to respond.
To improve the site. Aggregated analytics help us understand which parts of the site are useful and which are not.
To protect ourselves and you. Security monitoring and fraud prevention rely on basic connection data.
To fulfil contracts. If you become a client, we need your information to deliver services, send invoices, and communicate about the work.
Do we share your data?
Short answer: no, we do not sell your personal data to anyone. Not now, not ever. That is not our business model.
Long answer: we use a handful of trusted service providers to run the website and our business. Things like email delivery, web hosting analytics, and payment processing. Every one of these providers is contractually bound to handle your data only according to our instructions and to keep it confidential.
The only exception is if we receive a lawful request from a regulatory authority or court. In that case we will notify you before disclosing unless the law prevents us from doing so.
Your rights
Depending on where you live, you have certain rights regarding your personal data. We will honour them regardless of jurisdiction.
- Right to know: Ask us what data we hold about you and we will tell you, free of charge.
- Right to correction: If something is wrong, tell us and we will fix it.
- Right to deletion: Ask us to erase your data and we will, subject to any legal retention requirements we may have.
- Right to portability: You can request a machine-readable copy of the data you have provided to us.
- Right to withdraw consent: If you previously agreed to something and changed your mind, let us know.
- Right to object: You can object to processing based on legitimate interests or direct marketing.
Cookies
We use cookies for three purposes. Essential cookies keep the site functioning properly — these cannot be turned off without breaking the site. Analytics cookies help us understand traffic patterns so we can improve the experience. Functional cookies remember your preferences.
Most browsers let you control cookies in the settings panel. Blocking analytics or functional cookies will not break the site, but essential cookies are required for basic operation.
We also use Google Analytics to understand usage patterns. Google may set its own cookies through our site. You can learn more about Google Analytics and opt out at tools.google.com/dlpage/gaoptout.
Security
We take reasonable precautions to protect your data. The connection between your browser and our website is encrypted using TLS. Our servers are secured with access controls, regular updates, and monitoring.
That said, no internet transmission is completely secure. We cannot guarantee absolute security against every possible threat. What we can guarantee is that we follow industry-standard practices, we stay current with patches, and we treat security as an ongoing responsibility rather than a one-time checkbox.
Children
Our services are not designed for or directed at individuals under 16. We do not knowingly collect information from children. If you are a parent or guardian and believe a child has provided us with data, contact us and we will remove it immediately.
Third-party links
Our website may link to external sites we do not control. This includes client websites, partner resources, or public references. We are not responsible for their privacy practices. If you click a link and leave outlane.lol, the privacy policy of that site applies.
Data retention
We keep your information only as long as it serves the purpose for which it was collected. Contact form submissions are retained for up to 24 months after the last communication, after which they are deleted. If you become a client, retention periods are defined in your service agreement. Legal or regulatory requirements may extend these periods in specific cases.
International transfers
If you are outside the United States, your data may be transferred to, stored on, and processed in servers located in the United States. When we make such transfers, we ensure appropriate safeguards are in place, including Standard Contractual Clauses where required by applicable law.
Changes to this policy
If we update this policy, we will change the date at the top and provide a brief summary of what changed. We will notify you of material changes by posting a notice on the website. We recommend checking this page occasionally if you care about privacy matters.
Get in touch
If you have any question about this policy, want to exercise any of your rights, or just want to know more about how we handle data, here is how to reach us:
Email: bingtao@outlane.lol
Phone: +1 (434) 788-9105
Mail: Outlane, Inc., 1111B S Governors Ave 3243, Dover, DE 19904-6903, United States
We aim to respond to every privacy enquiry within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority or the Delaware Department of Justice.